Terms of Service

Terms & Conditions

TERMS AND CONDITIONS FOR BUYERS

By purchasing from IOKUKI Latex Club buyer consents to the following Terms and Conditions (these “TCs”):

Acceptance of Terms and Conditions

Acceptance by Seller of Buyer's orders is expressly made conditional on Buyer's assent to these TCs. Unless otherwise agreed to in writing by all parties and to the extent there is a conflict between these TCs and the terms and conditions set forth in the credit/buyer application, order confirmation and/or invoice (independently or collectively referred to as the “Order Documents”), if any, the terms and conditions set forth in these TCs supersede the terms and conditions of the Buyer's Order Documents and will govern all transactions between the Buyer and the Seller. Seller specifically rejects any terms or provisions which attempt to set any standards, specifications or damages related to quality and time of delivery or which contradict or purportedly claim to supersede these TCs or those in the Order Documents. Buyer's acceptance of goods delivered by Seller in conjunction with the Order Documents is an acknowledgement by Buyer of Buyer’s acceptance of these TCs, as well as those in the Order Documents,if any.

Modification of Goods

Garment dyers, chlorinators and printers – beware! If you modify the goods, then you own them! Once merchandise is printed, garment dyed, washed or altered in any way, the Buyer cannot return or make a claim relating to such merchandise. The Seller is not responsible for any damages  or loss during any post-delivery processing or modifications.

Garments modified by the Buyer or its representatives, or modified by Seller at the request of Buyer, may not be returned. Seller may agree, as an accommodation to Buyer, to purchase these items, but is under no obligation to do so, and has the right to receive and inspect the garments prior to such accommodation becoming effective. Should Seller make this accommodation, Buyer authorizes Seller to sell such garments and Buyer warrants that Buyer  has the right to sell such goods to Seller. Buyer releases and indemnifies Seller from any liability related to labels, marks, designs or other intellectual property rights in anyway related to the sale or distributions of these goods.

If you have any questions,ask!

Notice of Defects and Returns

Upon receipt of the merchandise and prior to trying on any items, it is the responsibility of Buyer to inspect and confirm that all merchandise delivered matches Buyer’s order and that there are no defects in the merchandise. The Buyer must provide notice to Seller of any defects, including but not limited to those related to shortages, quality, or specification, within seven (“7”) days after the receipt of the merchandise. The Seller will not be responsible for defects when shipments are directed to a third party. Buyer must notify Seller in writing of all claims for damages resulting from late delivery or any other defect that is known to Buyer at the time Buyer receives the merchandise. Buyer hereby waives any claim for damages resulting from any defect Buyer is aware of, including late delivery, unless Buyer notifies Seller in writing within seven (“7”) days of receipt of the merchandise.

A Return Merchandise Authorization (“RMA”) must be obtained from the Seller by the Buyer for any returned merchandise, whether for defects or otherwise. All returns must be made within fourteen (14) days of receipt of goods. The Seller may charge the Buyer a 25% restocking fee in addition to a $ 5.00 minimum charge for any returned merchandise that is not returned in original condition, Buyer authorizes Seller to sell any returned garments with Buyer's label, mark, custom design or print that have been returned, rejected, or abandoned and Buyer will indemnify Seller and hold Seller harmless for any claims made related to Buyer’s label, mark, etc.

The following items cannot be returned:

Panties (Please note, due to US federal laws and for health and safety reasons, Seller is unable to issue refunds on opened panties or items that cover the crotch). If you need to try something on, wear fresh panties/underwear.   We can tell if you don't

Stocking, body stocking, pasties, body appliqués, and panty hose

Items that have been lubed, shined etc.

Items that have been laundered

Items that smell of perfume, body odor or cigarette smoke ( see the Warranty, but if you return these you will be charged cleanup and possibly decontamination fees)

Items that have human or animal/pet hair on them

Items that are soiled or stained

Items not returned in original packaging

Sale, auction or clearance items – these items are sold as is and such sales are final and may not be returned due to dislike, quality, sizing or color.

If you have any questions,ask!

Defaults

It is understood that should the Buyer become Delinquent, i.e., thirty (“30”) days after the payment has become due, no further credit will be extended and the Seller will charge the Buyer a past due service charge at the rate of 1 ½% per month (18% per annum), collection agency fees in the amount of 30%, and/or reasonable attorney's fees, and all other actual and reasonable costs and expenses which may be incurred by the Seller in the enforcement of these TCs or the terms and conditions set forth in the Order Documents, as allowed or permitted by law. Any returned checks will be charged back to the Buyer, and a $30 returned check fee (or the maximum allowed by law) will be charged to the Buyer. If the Buyer's account is insured and the Buyer's account is turned over to a receivable insurance company for a claim, Seller can also charge the Buyer an additional 30% of the principal amount due which is in default. It is understood and agreed by Buyer that these charges are a reasonable estimation of the damages Seller will incur upon Buyer's default.

If your payment method is declined, the order is still in the system and is still active, if you no longer wish to purchase this order, you will make us sad, but you must cancel it.   We know bad things happen to good people and we know computers screw up, so we keep the order around without you having to re-key everything.  However -  its still an active order! So please cancel it if you no longer want the items – and make us sad.

If you have any questions, ask!

The Seller also reserves the right to sue the Buyer or its Guarantor in the province or state of Buyer’s domicile. The foregoing terms, however, shall not in any way diminish or limit the arbitration provisions set forth below.

No Responsibility for Third-Party Work or Referrals Made by Buyer

Buyer acknowledges that Seller has no responsibility for any work performed by any vendor or third-party referred by Buyer and Buyer hereby waives any right to assert any claim against Seller for work performed by any other third-party, including but not limited to claims for negligent referral or agency, or respondent superior.

Deterioration of Buyer's Credit

The Seller has the right, in addition to any other remedies provided by law, to terminate any delivery or suspend further deliveries of other shipments in the event the Buyer fails to pay for any one shipment when the same becomes due. Should the Buyer's financial condition result in repeated delinquency on Buyer’s account, the Seller may require cash payments or satisfactory securities for delivery of goods.

Re-Selling Policies

Buyer may not resell or re-convey, or offer to sell or re-convey, any IOKUKI products to any person or entity, under any circumstances or through any means without a reseller agreement in place with IOKUKI.   One exception applies: if the resell is person-to-person and conducted as a private, one-time sale, then a reseller agreement with IOKUKI is not required.    This exception includes personal (non-business) listings on auction sites, personal web sites, web forums, etc.   In case of an exception, Seller grants an extremely limited, one-time license to Buyer to use a link back to the original product page either directly or via iframe or other inclusive technologies.  If there are any questions, please ask!

Customs fees

Our cart does not reflect customs duties for internationally bound packages. For more information on import taxes, please contact your local customs office. We ship using the codes for "Rubber and latex costumes for use in the fashion industry", however, some countries do not recognize this level of detail. If so, generic latex clothing may be more applicable. As always, your customs offices will be much more versed in this than we will ever be.